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Agentic Commerce

Updated · 2026-01-07

Commerce systems designed to operate autonomously via agents, not manual workflows.

Definition

Agentic Commerce treats execution as a system: agents handle routine decisions, orchestration, and exception routing. The human defines goals, constraints, and review points; the system runs the loop and produces traceable outcomes.

Notes

  • Automate decisions only after you can audit them.
  • Prefer small agents with strict scopes over one general agent.
  • Human-in-the-loop is a feature, not a failure mode.

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