Agentic Commerce
Updated · 2026-01-07Commerce systems designed to operate autonomously via agents, not manual workflows.
Definition
Agentic Commerce treats execution as a system: agents handle routine decisions, orchestration, and exception routing. The human defines goals, constraints, and review points; the system runs the loop and produces traceable outcomes.
Notes
- Automate decisions only after you can audit them.
- Prefer small agents with strict scopes over one general agent.
- Human-in-the-loop is a feature, not a failure mode.