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Proof

Store opening OS — timeline + staffing + opening-week KPIs

Retail Operator·retail·retail-ops-architecture

2026-01-08

Built a repeatable opening system: readiness scoring, staffing model, and opening-week KPI pack (anonymised).

Objective

Objective: reduce chaos and standardise openings under time pressure.

System

System installed:

  • Pre-open timeline + RACI (high-level).
  • Staffing model + training checkpoints.
  • Opening-week KPI pack + daily huddles.
Artifacts

Artifacts (names only): checklist, staffing model, opening-week KPIs, readiness score.

Outcome

Outcome lens: launch readiness, week-1 sales ramp, NPS signal, shrink controls.